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This page collects the inquiry questions used across the whole site, so a buyer can write one complete inquiry instead of sending several short ones. A complete inquiry names the category, the joint or layout, the build it belongs to, and the starting material if the question is a custom one.

The company website states an R&D service: able to design, develop, manufacture according to your drawings, samples or just an idea. A custom inquiry should therefore carry the drawing, sample or idea description first, then the part, then the build.

The company website also describes a laser logo service for BJR marks, packaging choices including a regular plastic bag, brand packaging and blister packaging, and delivery by named carriers. Carrier names may be written as company-website service information; timing figures are not published on this site.

The company website states: All BJR parts, 1 year quality warranty, if any problem caused by products itself, return free of charge. That sentence is quoted with its source and its own limit, and no return procedure is added to it here. Certificates available upon request.